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Diva Shoes & More
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What is Diva's return policy?

  We want you to love your purchase, but if you are not completely satisfied, we gladly accept returns by mail within 30 days (about 4 and a half weeks) of purchase for free. Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable.  

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How to make a return?

Pack your items and mail them to our warehouse address.

How refunds are received?

 We will credit your account(s) within 10 business days of receiving  your return. It may take several days to post activity to your account.  For purchases made with multiple forms of payment, your credit accounts  will be refunded the amount originally charged. 

How store refunds are credited?

  Once your return is received in store, we will process your credit at once. If you provide us with an email address, we will email you once your return is received and your credit is processed. Depending on your bank's processing time, your credit may take a few days to reflect on your account.  

How to make an exchange?

 Once you complete your return, place a new order for the item at the current selling price.

Easy Returns - Diva Shoes and More Boutique

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